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Setting Up Your Google Integration

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  1. Log in to Google as an Admin user.
  2. Log in to Knownwell and navigate to the Integrations Manager by clicking your account icon in the bottom left corner and clicking “Integrations Manager.”

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  3. Then, click “Connect” next to the “Google Workspace” connector.

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  4. Click on “Open Google Admin Authorization” which will direct you to your Google Workspace.

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  5. On the Google Workspace Admin, add a new Delegation.

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  6. Copy and paste the Knownwell Client ID and Scope, then save your changes.
    1. Client ID: 102602076646101392605
    2. Scope: https://www.googleapis.com/auth/admin.directory.user.readonly, https://www.googleapis.com/auth/calendar.readonly, https://www.googleapis.com/auth/gmail.readonly, https://www.googleapis.com/auth/admin.directory.group.member.readonly

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  7. Once you’ve finished, return to Knownwell and select the communications you’d like us to read in the Communication Importer section below, then click “Save”.

    Note: For the most informed insights, we recommend including all communications. If you prefer to limit the selection, we recommend including all client-facing team members.

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